Heat Pump Servicing, Repairs & Maintenance, Plans
Keep Your Heat Pump Running Efficiently All Year Round. Protect your investment with professional heat pump servicing, repairs and maintenance plans from Green Energy Homes.
Whether we installed your system or you’re looking for an experienced renewable heating specialist to maintain an existing installation, our expert engineers provide annual servicing, system health checks, fault diagnosis and repair services for air source heat pumps and renewable heating systems across London and the surrounding areas.
Regular servicing helps maintain efficiency, reduce running costs, protect manufacturer warranties and minimise the risk of unexpected breakdowns.
- MCS Certified Installers
- TrustMark Approved
- Boiler Upgrade Scheme Available
- Serving London & Surrounding Areas
Why Is Heat Pump Servicing Important?
Your heat pump is one of the hardest-working systems in your home, providing efficient heating and hot water throughout the year.
Like any heating system, it requires regular maintenance to continue operating safely and efficiently. Without servicing, performance can gradually decline, energy consumption can increase and small issues can develop into costly repairs.
Annual heat pump servicing can help:
- Maintain maximum energy efficiency
- Lower heating and hot water running costs
- Protect manufacturer warranties
- Extend the lifespan of your system
- Improve comfort and reliability
- Identify faults before they become major repairs
- Reduce the risk of breakdowns during colder months
Our experienced renewable heating engineers carry out comprehensive inspections and performance checks to ensure your system continues operating at its best.
Heat Pump Servicing & Annual Maintenance
Our annual servicing is designed to keep your entire heating system operating efficiently and reliably.
Each service includes a full inspection of your:
- Heat Pump
- Hot Water Cylinder
- System Controls
Along with a complete system health check and engineer report.
What's Included In A Heat Pump Service?
- Full heat pump service
- System performance assessment
- Inspection of controls and electrical components
- Hot water cylinder inspection
- Heating system health check
- Airflow and operational checks
- System efficiency review
- Identification of faults or potential issues
- Detailed engineer report with recommendations
Heat Pump Maintenance Plans
For complete peace of mind, Green Energy Homes offers flexible maintenance plans designed to keep your system performing efficiently year after year. Whether you’re looking for annual servicing or enhanced repair cover, we have a plan to suit your needs.
Basic Plan
Ideal for homeowners who want to maintain their system, protect efficiency and stay compliant with annual servicing requirements.- 1 Annual Service
- Full System Service Covering: Heat Pump Hot Water Cylinder System Controls
- Full Heat Pump Health Check
- Detailed Engineer Report
- Discount on Parts & Labour for Repairs and Defects Found
Premium Plan
Our most comprehensive maintenance package, providing annual servicing, priority support and enhanced repair cover.- 1 Annual Service
- Full System Service Covering: Heat Pump Hot Water Cylinder System Controls
- Full Heat Pump Health Check
- Detailed Engineer Report
- Discount on Parts & Labour for Repairs and Defects Found
- Priority Repair Call-Outs
- Parts & Labour Cover for Qualifying Repairs*
Heat Pump Repairs & Fault Diagnosis
If your heat pump isn’t performing as expected, our experienced engineers can quickly identify the issue and recommend the most effective solution.
We provide specialist heat pump repair services for a wide range of systems and manufacturers.
Common Heat Pump Problems We Repair
| Common Heat Pump Issue | How We Help |
|---|---|
| Heat Pump Not Heating Properly | If your home isn't reaching the desired temperature, we'll identify the cause and restore system performance. |
| Reduced Efficiency & Higher Energy Bills | Poor performance often indicates a maintenance issue or developing fault. |
| Error Codes & System Faults | We diagnose manufacturer fault codes and resolve the underlying problem. |
| Hot Water Problems | We investigate issues affecting domestic hot water production, storage cylinders and controls. |
| Airflow & Outdoor Unit Issues | Blocked airflow or outdoor unit restrictions can significantly impact efficiency. |
| Electrical & Control Faults | We diagnose faults relating to sensors, thermostats, controls, wiring and system communication. |
| Unusual Noises | Unexpected sounds may indicate mechanical wear, circulation issues or component failures requiring attention. |
We Service Heat Pumps Installed By Other Companies
You don’t need to be an existing Green Energy Homes customer to benefit from our servicing and repair expertise.
We regularly help homeowners whose:
- Original installer is no longer trading
- System requires annual servicing
- Heat pump isn’t performing efficiently
- Manufacturer warranty requires maintenance records
- System has developed a fault or error code
Our team can assess your installation and recommend the most appropriate servicing or repair solution.
Why choose Green Energy Homes?
When it comes to boiler servicing and repairs, you want a local company that is reliable, responsive and easy to deal with.
Renewable Heating Specialists
Heat pumps are at the heart of what we do. Our engineers specialise in renewable heating systems and low-carbon technologies.
Ongoing Support
We're committed to supporting customers long after installation through expert servicing, maintenance and repair services.
Transparent Advice
You'll receive honest recommendations and clear explanations without unnecessary work or hidden costs.
Experienced Engineers
Our team understands the complete heating system, from the heat pump and controls to cylinders and heating distribution systems.
Trusted Across London
We help homeowners, landlords and developers maintain efficient renewable heating systems throughout London and surrounding areas.
Areas we cover
We provide boiler servicing and repairs across North East London and Essex, including:
If your area isn’t listed, please get in touch — we may still be able to help.
Frequently asked questions
How often should a heat pump be serviced?
Do heat pumps require annual maintenance?
What does a heat pump service include?
Can you service a heat pump you didn't install?
Is a maintenance plan worth it?
What's the difference between the Basic and Premium Plans?
What happens if my heat pump breaks down?
Book Your Heat Pump Service Today
Alternative Maintenance Services
Home Buyer Reports
Power Flushing
